From the front gate to the order window, Tidemere makes membership feel effortless, and quietly hands the people who run the club their time back.
One place for the whole household, and a personal member code that follows each member around the club, recognized at every window and desk.
Club hours, lessons, and events in a single view the whole family can plan around.
Courts, lanes, and spaces booked in a few taps, with no back-and-forth at the desk.
Every member of the household, their preferences, their allergies, and their codes in one account.
A quiet way to report a loose net or a broken latch, routed straight to the right person.
Compliments, concerns, and notes sent privately, without a hallway conversation or a dropped voicemail.
Guests registered ahead of time, so the front gate already knows who is coming.
A member code that belongs to each person. Allergies, preferences, and parent-set limits travel with them, surfaced automatically and never asked for twice.
At the window, the lesson desk, or the front gate. The club already knows the rest.
Allergy flags appear before the first item rings up. A flagged order cannot proceed without a staff override.
A quiet notification when it is ready. No names called, no crowd at the counter, no phone number collected.
From the manager's morning briefing to the last staff task of the evening, Tidemere keeps the people who run the club in quiet alignment.
Every request, maintenance flags, reservations, suggestions, guest registrations, arrives in one unified inbox, already sorted by urgency. Urgent items arrive immediately; everything else lands in a single calm daily briefing. The full club calendar, aquatics, tennis, dining, social, and private functions, merges into one clean view so nothing is ever double-booked.
Swim coaches and tennis pros build their schedules with a built-in conflict checker that evaluates every selected day before a class is published. A per-day timeline shows who is already in that space: your class, another instructor's class, and any reserved blocks shown distinctly. Multi-day series are built by selecting days and a run length; the session count calculates itself.
Staff see the club's complete schedule alongside their own task queue, a useful thing when a member asks what time evening lessons start. Time-sensitive duties carry due chips; standard checklist items are ticked off as the shift moves forward. New tasks routed by the manager appear in real time. Time-off requests, PTO, regular days off, or additional days, are submitted and tracked in one place.
A member gives their code at the window. The system surfaces their name, photo placeholder, allergy flags, and whether a weekly spending limit has been reached, before the first item is rung up. An allergy stop blocks a flagged item from proceeding without a staff override. A limit stop shows the parent-set cap. Charge-to-tab or card; the club is always the merchant of record.
The club is always the merchant of record.
Tidemere never touches the money. Dues, event deposits, and lesson fees settle directly into the club's own account.
Tidemere began at a working private club on the San Francisco Peninsula, when its general manager asked for one quiet place to run the membership: fewer hallway conversations, fewer dropped requests, less noise.
It was shaped inside that clubhouse, around the real rhythms of a swim and tennis season, before it was offered to anyone else. The result is an application that feels less like software and more like a well-run front desk.
Tidemere begins with a single season or a single corner of the club, asks little of your volunteers, and earns its place before it asks for more. Because the club is always the merchant of record, there is nothing to put at risk, only a quieter, better-run club, and a board that brought it in.
Request a conversationEvery screen, from the member's phone to the staff tablet to the instructor's desktop. Each one is a working interface mockup. Open it directly in your browser.